Can you turn off just the heater if you don't need hot water?

Yes you can. There are two bottons on the back to shut off the hot or the cold. The third button will shut off the LED night light.

What does it mean when it stops cooling and heating water?

My units thermostat failed and caused the water tank to freeze solid preventing water to flow. This is a known problem with this model. The company was good about providing a replacement even though the warranty had expired. Unplug the unit for 72 hours allowing the tank to thaw out then plug the unit back in and give it a try. If it's a freezing problem it may return in a few days. It cannot be repaired by the consumer.

Does the pump cone with product? Can you use any 5 gallon water bottle or do you neef special bottle and where do you order

The pump is part of the unit. You can use almost any 3 or 5 gal bottle, The sleeve that fits over the bottle is tapered to accept most bottles in the 53 mm to 60 mm caps. Wallmart, amazon and others sell the bottles.

Does the hot water come in contact with any plastic parts, such as the heating elements, the reservoir and the spout?

It doesn't really have contact with any plastic...It comes out straight and hot...But it will not heat up or Melt any other plastic around it. (Works Great)

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💧 Elevate your hydration game with style and safety!

CUSTOMIZE YOUR HYDRATION - Hot, cold, or room temp water at your fingertips for every mood and moment.
NIGHTLIGHT BOTTLE ALERT - Built-in nightlight and empty-bottle indicator keep you effortlessly refreshed 24/7.
FAMILY SAFE UL CERTIFIED - Child safety lock on hot water and UL listing for peace of mind in every sip.
HASSLE FREE BOTTOM LOADING - No more heavy lifting or spills—easy bottle replacement designed for busy pros.
SLEEK STAINLESS STEEL STYLE - Modern, durable design that elevates any kitchen or office space.

The Avalon Bottom Loading Water Cooler offers three temperature settings—hot, cold, and room temperature—housed in a sleek stainless steel body. Featuring a BioGuard anti-microbial coating and a child safety lock, it ensures hygienic, safe use. Its bottom loading design minimizes spills and strain, complemented by a nightlight and bottle replacement indicator for ultimate convenience. UL listed for certified safety, this cooler is perfect for modern homes and offices.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

S$2043

Duties & taxes incl.

SINGAPOREstore

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30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

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Product Dimensions	30.48 x 33.02 x 104.14 cm; 18.1 kg
Item Weight	39.9 Pounds
Care instructions	Hand Wash
Is assembly required	No
Number of pieces	1
Batteries required	No
Included components	Avalon A4 Bottom Loading Water Cooler Use and Care Guide

AvalonBottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

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