Bristan H0920 FRENZY Contemporary Cool Touch Bar Mixer Valve Only Fast Fit Connections, Chrome

I bought this just over a year ago to replace a cheap non-thermostatic Triton valve that had given good service for over 20 years, but (having a white plastic finish) was looking a bit tatty.i selected this based on good reviews. Big Mistake. Two problems:Firstly, as soon as your hands are wet, it becomes EXTREMELY difficult to turn the flow knob. As a result, the knob is now loose and the white plastic spindle is permanently exposed.Secondly, the temperature control goes from freezing cold to unbearably hot within about 2mm.I'm currently loooking for a decent replacement. I won't buy Bristan again.

I had a few problems with this from very early on and had to keep adjusting the temperature upwards until recently when it was turned up full and only lukewarm. You would think that this was the start of a Bad review but one call to customer services and the Part I needed was in the post arriving very quickly. I'm not a plumber but 10 minutes with a spanner was all I needed to replace the thermostatic valve which seems like a very good design. As I had only bought it in February the part was free but these parts are freely available and reasonably priced which should be handy in the future and save me from replacing the entire shower next time I have a problem.

Mistakes happen with every brand and Bristan is no exception as the valve we got was dripping a little bit from where it connects to the shower. But one call to Bristan and they were on it. They've sent a new part right away, followed by a replacement valve when the part didn't help. They've even offered to send an engineer round to fit the new valve for free. Luckily my partner simply swapped the valves and everything was fine without the need for the engineer. Yes, being sent a faulty valve was not ideal, however, things like that do happen and it's the ease of resolving them that makes a company better than competitors. Totally a Bristan fan now and will always buy stuff from them in the future. Bristan, thank you for all your help, we're enjoying our new shower very much and the valve is quality!

I have to say Bristan make brilliant shower and bath related products and this bar mixer is no exception. Don't but cheap bar mixtures from random brands as they can go faulty pretty easily.My last Bristan bar mixture which was an older Bristan Frenzy model and lasted me about 5 years the only reason I replaced it was due to the temperature control and on/off control on both sides becoming a little tight to rotate.I know if I applied a little grease grease it would have solved the issue as over time they tighten up due to water falling and getting inside the rotating controllers on the side. Even on then the older Bristan model never leaked and the water temperature was perfect.The new Bristan model I can see they have improved the controls on both side ls they are smooth to rotate. When I say you can rotate them with 2 fingers even if you have soup on water on your fingers. And the speed of water coming out is allot stronger then the older model even though the older model water flow was fine this is even better.Highly recommend this product.

I bought this as a replacement for an older Bristan valve.Fitting was very easy. It would have been easier if I'd read the instructions and noticed the two new washers in the pack. Once I'd removed the unit and fitted the washers there was no leak at all.The valve works well but I've had to get used to the controls being reversed to my previous unit. Once it's set the temperature is great for time of the whole shower. I live alone so there's no need to adjust that again. I've had to adjust it to just over the safety stop for my level of comfort. Others might be more comfortable with a lower level.One thing that I've had to get used to is the cool touch feature of the valve. For those who keep the shower on all the time during the shower it won't be a problem. I, however, turn the shower off to lather my torso after washing my hair and face. When I turn it on again, I have to be aware that the first water out of the shower head is a little colder than I would like, so I jump out of the way!