ZeckosVeronese Design Resin Statues Hand Painted Steampunk Hot Air Balloon Fantasy Statue 4.5 X 9 X 4.5 Inches Multicolored

what's the return policy on this item?

Is the wooden base removable and can it be hung from a ceiling?

I see a couple of reviews bringing up the size of ths item. Is the item truly 9.75inches? If it is, I'm a bit confused by the complaints