Classic Aeron Chair - Size B, Posture Fit

I had an Aeron Chair at work, and then I brought it home during the Pandemic. After 17 years (early 2007-late 2023), the seat support broke, but it was actually still functional (and fairly comfortable). Since I was retiring at the end of 2023, I had to return this chair anyway. Knowing how much I loved the Aeron Chair, I pursued this option through Amazon, which is less than half as expensive as a new Aeron Chair purchased through Herman Miller. I knew that the chair was probably refurbished, but it looks and feels as good as a new chair. Keep in mind, that the new chair arrives in a box with some assembly and no written instructions. There are plenty of assembly videos on youtube.com that help guide you through the minimal assembly. If you love the Aeron Chair, I definitely recommend this approach. UPDATE AND WARNING: A few months after purchasing this chair (i.e., early 2024), the support bolt broke, similar to what happened with my original office chair. Only thing, is that didn't happen until 15 years after I first got it. The one I bought for myself lasted only a few months. I jury-rigged a fix, but it is not as comfortable as the original.

I've had this used/"reconditioned" Herman Miller chair for around six months now. Quite honestly, it's junk. I've had a couple of "real"/new HM chairs, and this is nothing like them. This chair creaks like crazy when you sit in it or move even slightly. It's loose and rattly. The friction holds for both arms rests are shot, so the armrests don't stay where I adjust them, they slide all the way down within minutes. Within the first week of receiving the chair, I sat in it and the frame holding the mesh seat popped loose. I had to break out tools and spend an hour or so trying to put it back together. What really stings is that while less than a new HM chair, it was still a lot of money. I've about had enough of dealing with it already, so I have to haul it to the dump and STILL put out big money if I want a real HM chair. HM chairs are so well made, I figured even used they would still be solid pieces of furniture. NOT so in this case. I recommend you pass on these. I'm sure disgusted with the purchase. ***Update12-28-25*** The chair has only gotten worse. Now the gas cylinder has failed and the chair can only be used in it's lowest position. This is not merely a terrible product, I would call the sale of these a scam. I think Amazon should disassociate from this seller.

You get what you pay for. This Aeron computer chair is top of the line, ergonomically fantastic, and has a ten year warranty. Your mattress and computer chair are the two most important pieces of "furniture" that people typically spend most of their time in. If you need to save a bit longer to afford this chair, take the time to do so. This will be the last computer chair you'll ever need to buy. Highly recommended!

I've had HM aeron chairs for over ten years now, I sit in them for close to fifteen hours a day all year long (bc of my job, plus my personal time) they're the best chairs I've ever owned and I'm unlikely to ever use another. Except for this one. I've never had any problems with any of the other aerons I've owned before and I upgrade every few years and give the old ones to friends or family (who are still happily using them with no issues to my knowledge). This chair however, has barely lasted a year and a half and the gas cylinder has given up. I'll move it up to where I want it and within half an hour it's bottomed out again. Now this wouldn't be a huge deal normally, the cylinder in office chairs are replaceable with a little effort and a decently priced replacement part that's usually around $50-$60; a far better deal than buying an entire new chair for $700-$1000, right? Not in this case. There IS NO COMPATIBLE REPLACEMENT CYLINDER for this chair. It's a discontinued model from around 2016 and all the replacement cylinders on the market specify non-compatibility with chairs of this manufacturing date. I've looked all over for parts that could even be passably compatible and found nothing. Which really sucks because HM aerons are incredible chairs and the company doesn't skimp on quality. They're comfortable, help me prevent back and shoulder pain, they're durable as hell (my previous ones survived multiple moves across the country), they're low to no maintenance aside from the occasional dusting, I got the posture fit with this one but even normal ones usually fit the body nicely, they have good height adjustment ranges that will fit 80% of desks. But this one chair has been an annoying hassle of a disappointment, and now because I can't find a simple replacement part that SHOULD be very easy to find, I have to go drop another few hundred dollars on a new chair after only a year and a half. This 'renewed' stuff? I call bs. You're better off getting an actual new one with replacement parts available on the market with or without a protection plan, and enjoying it for at least 5-10 years before you even need to think about getting another. The oldest one I know of belonged to my father (a heavy individual), and he had it for eleven years before he gave it to my uncle and upgraded to a new model.

Hello Amazon, I love Herman Miller brand, specifically this Chair, I bought a brand new one directly from the brand and now I took a risk buying this used unit from this seller. This was a gift for me to use in my office. It came in a nice carton box, well protected. After the unboxing, I assembled with the help of the office guy without any issue. I noticed that the armrests were shaking and the pads had some damage. The armrest caught my attention and reported this. The seller sent a new pair of armrest pads. The office guy replaces those, they look beautiful. But the shaking issue was still there, they told me to return it first but to pay for the box and shippi, after they told me that I could replace some internal clips they sent a video. When I was trying to understand that video I noticed paint issues ( check the pictures attached to this review) reported it and the seller sent me some clips and a used spray can. The office guy told me that he couldn’t do that job, I found someone to do it for $200 ( clip replacement and paint job) the seller refused to refund me that money. Today I spent more than 30 minutes with Amazon on the phone to figure out that my only option is to file a claim and wait 7 business days. In conclusion, if you ordered clean the used chair and check everything. If you haven’t ordered please avoid buying a problem instead buy a super nice chair from someone else.

This chair hold me in just the right heights and postures that I need for various home tasks including PC work, gaming, and hobby work. The support given by the seat netting is on the firm side so sometimes it feels like my rear is falling asleep, but only when sitting in certain positions. Keep this in mind and try to find an Aeron you can sit in for a good 10-15 minutes before buying if you think this might be an issue for you. The chair, being a refurbished unit, arrived partially assembled. The PostureFit adjustment cable was still threaded through to the backrest, and this made the backrest difficult to reinsert into the frame so I could screw it in. I had to look up the assembly instructions for the PostureFit add-on online in order to figure out how to take it apart and refit it after attaching the backrest. All that said, this came at a pretty steep discount and everything is otherwise functional and nondamaged, so I'm happy with my purchase. (They don't add much padding to the shipping box though, so things may have gone differently if the package had taken a longer or rougher journey...)

After agonizing about spending this much on a office chair, I finally broke down and did it. I work from home and after years of suffering with the latest $100-150 special from the big box store that I'd replace every two years, I just did it and I'm so glad I did. I selected a chair that came directly from Amazon itself. This is not to say anything negative about third party sellers, and I have purchased from many over the years without issue but I just wanted that extra bit of assurance when spending this kind of money. The chair came with the warranty info and I immediately registered it. Glad to have the 12 year safety net in case something goes wrong. The setup was minimal since the chair was assembled and I pulled it straight from the huge box it came in. I think I had to put the back support on which took all of two minutes. It was very refreshing after the usual "put tab A into slot B" nonsense with cheapo chairs. The truth is that I don't notice the chair at all, that might seem weird to say about something that cost over $800 (I got this on one of the rare 15% off sales). However, that is just the point. No more back pain, no more noticing how uncomfortable I am....now I just feel comfortable and can sit at my desk much longer (yes, I know it's not good to sit at your desk too long). I realize everyone can't justify doing this or afford it...it was a stretch for me and the most I've ever spent for any office furniture. However, I have my own business and I am a solopreneur so I have to keep my #1 employee (me) productive and healthy. I say definitely give it a go if you can if you are looking for a chair that you will sit on for long periods of time. So, rather than spending $150 every other year and investing as much or more I recommend just biting the bullet and invest in something in which you'll spend a huge amount of time. Look at it this way, with the 12-year warranty it should last you at least that long. If you amortize the investment over that may years its not that bad. Happy sitting!

Very pleased with the chair and lumbar support!