ULTRALOQ U-Bolt Pro Smart Lock, Keyless Entry Door Lock via Bluetooth, Smartphone, Fingerprint ID, Anti-peep Keypad, Auto Unlock, Smart Lock for Front Door, Smart Deadbolt Lock, IP65 Waterproof

I own 3 units and they are reliable, easy to install and program. I did have an issue with one of the fingerprint readers. I called tech support and after some troubleshooting they sent me a new fingerprint reader with detailed instructions. The replacement unit fixed part of the problem. I reached tech support again and they suggested a software update. The update fixed the remaining issues and now works perfectly.

So easy to use and monitor. Get phone alerts. Not had any problems or difficulty with the lock or the connectivity to the wifi. The instructions are very clear and concise. Followed them and everything works with out a problem. I clean the sensor every other week with water or alcohol. The only issue I have had is with the phone app. About 1/3 of the time it comes up and expects me to log in. The rest of the time it uses the saved credentials. So would rate the PHONE APP for the lock at 3 to 4 stars.

Love the features of the lock, but it’s almost like you have to wake it up to recognize your finger prints. I tried to log them in like a iPhone ( different angles ) so it will always remember, but it gets a red ring every time. Sometimes the app doesn’t work to add peoples info to allow them access with the lock as well. Still a good product, just maybe another firmware upgrade and it will be way better.

I’ve had this lock almost three years now, and it works perfectly for me. I have the most basic version (because I don’t need to unlock my house from another state, thanks) and have had no problems whatsoever. It detects my phone and unlocks when I approach. I can lock or unlock from the app, as long as I’m within range. The fingerprint reader works great for me. Can’t speak for the keypad, as I’ve never used it. I can see how the battery life would be a concern for some, because it will be heavily dependent on how you use it. I mostly unlock/lock it manually from inside the house, so the battery life on my unit will be much longer than someone who works it differently. I’ve had to change the batteries twice (not counting the original set installed with the unit initially) in nearly three years. I like it enough that I’m anxiously waiting for my Yale keypad deadbolt on my front door to fail so I can replace with another Ultraloq. The Yale has also performs perfectly, but I love the biometric/bluetooth capability of this one.

The fails to perform basic duties that they advertise. The auto-unlock feature, the entire reason I bought this lock, doesn’t not work at all. Fingerprint features works 50% of the time. So, one is left with fiddling with the number code to open it. A lot of good ideas that unfortunately were very poorly executed or just underdeveloped. It does lock the door. Too early to comment on battery life.

I've had my eye on this lock for a while, ever since I saw it on Indiegogo. I especially liked the idea of having multiple ways to unlock a door, and I especially liked the idea of the fingerprint technology involved. Installing the lock was fairly easy. I'd never installed a lock before, and I'm not mechanically inclined at all, but the instructions (with pictures) made it easy to take the existing deadbolt off the door and replace it with this lock. The only real issue I had was when I had the back-plate of the indoor part of the lock backwards, but once I figured out that I had it facing the wrong direction, the rest was a cinch. Downloading the app from the App Store wasn't an issue, and setting up an account from the app was fine. My only issue with setting up the account is that the password didn't require special characters and wouldn't let you add special characters. I was able to pair the lock with the app, but when I went to set up the fingerprint, it didn't have that option. It was then that I realized that the app thought the lock was the regular U-Bolt and not the Pro. Deleting everything and starting over didn't solve the issue. Very unsatisfying to spend so much time being excited over fingerprint tech on a door lock and then not being able to use it once you get it. And the worse part of it all is the customer service. When you call the number and you are on hold for a number of minutes, and then it bumps you into a voice inbox for you to leave a message. it doesn't ask if you want to do this, and it doesn't give you the option of remaining in the queue for an associate to help you. Honestly, seems like a good way to just never need to actually interact with customers and deal with their issues. I left a message, and I still haven't received a call-back. Today, I submitted a "ticket," from their website describing the issue and I included pictures so they could see what I was looking at when I try setting the lock up in the app. We shall see if this works to get through to somebody. If not, then I will be returning it and will probably scour the internet for another lock that has the features that I want. So far, extremely disappointed. I would have been inclined to give it more than 3 stars if the customer service had been more responsive because I had hopes that the lock would be everything I thought it would be.

Love this lock. I just use the combo portion of the lock and not fingerprint feature but never have any issues with it. I like that it automatically locks behind me so I don't have to worry about my kids locking the front door! Nice product. I was able to install myself so set up is super easy.

This smart lock is super convenient, and fairly easy to install and set. However, I’m writing this review because of the phenomenal product support. I started having an issue a little over a year after purchasing, and after walking through some troubleshooting steps with customer service, they quickly sent me a replacement piece. This is a quality product from a quality company.

excelente produto e a entrega ocorreu antes do prazo estipulado

Excelente producto fácil de instalar, ya que es compatible con serraduras estándar. la App funciona bien y el lector de huella es rápido.

No complaints here. Easy to install and it works really well in cold temperatures, which was my main concern as others stopped working as soon as temperatures dropped below zero degrees celsius. App works really great as well. I ended up buying a second one for the back door.

Bought the u bolt pro to replace my deadbolt and installed it with relative ease. U bolt pro is relatively easy to use with quite many features. Unfortunately fingerprint scanner did die on me once, but ultraloq team was nice to send me a replacement in Singapore. 4 stars just cause the fingerprint scanner did die on me, but otherwise, stellar customer service and overall a great lock

Easy to install, lots of youtube videos to help with installation. The only downside is that all programming has to be done from the app on your phone, would be nice to be able to program the lock from your computer that has larger fonts. I will recommend this product.